Telephone Service

Posted by: Mark - Posted on:

Our Timings:

Practice Opening Hours

Gardenia

Monday – Friday 08.45-18.00 with the exception of Wednesday when we close at 17.00 but our telephone lines are available until 18.00.

Marsh Farm

Monday-Friday 08.45-18.00 with the exception of Thursday when we close at 17.00 but our telephone lines are available until 18.00.

Option One

If you would like an appointment please press option one between 08.45 – 18.00.

Option Two

If your call relates to a medical certificate or test results please note that these are available Monday, Tuesday, Wednesday and Thursday between 14:00 – 17:00. We would also like to advise you that medical certificates cannot be forward dated but our clinicians will happily backdate if appropriate please press option two.

Option Three

If your call relates to a repeat prescription or prescription query, please press three between 09.30 – 12.00. Please note we do not accept repeat prescriptions over the phone unless you are known to us as housebound or vulnerable.

Option Four

If your call relates to a hospital referral, Insurances or a letter, please press four for our medical secretaries who are available every day from 09.30 – 16.30.