Appointments


Book an appointment

Our Appointments are all available to be booked on the day for all our Doctors, Clinical Pharmacists, Physicians Associates, (PA’s) and Paramedics. These are made available to patients on the telephone at 08.45 Monday to Friday. Should the clinicians you see wish to review you, this can be booked at reception on your way out.

Appointments with the Healthcare Assistants, Nurse Associates, Trainee Nurse Associates Practice Nurses and Sexual Health Nurse are advance bookable up to 16 weeks ahead, these appointments are also booked over the phone or at our reception desks, or during consultation with all our Healthcare Assistants and Nursing Team.

Gardenia and Marsh Farm Practice does offer online appointments for targeted areas of work such as the Annual Flu Vaccination Programme, Blood Pressure Checks and his service has been limited as it caused significant administrations issues as often patients book with the incorrect clinician for the appointment such as Blood Pressure Checks are performed by our Healthcare Assistants and patients tends book with the Practice Nurse causing appointment times with the practices to be longer than necessary but the practice is reviewing the way it works to enable online appointment booking for the nursing team.


Online Appointment System


Home Visits

Home visits should be requested to Gardenia and Marsh Farm Practice before 11am and our Duty Doctor will review the request and make a decision on whether the visit is appropriate and which Clinician the visit will be allocated too.



Cancel an Appointment

Gardenia and Marsh Farm Practice is always grateful when patients cancel appointments as we will always try to offer it to another patient. 

Patients are able to cancel appointments by using the Systm One online, on the mobile phones, using a desktop computer up to 3 hours before the appointment or by using the following link on our website: https://www.gardeniasurgery.nhs.uk/cancel-an-appointment/. Patients are also able to telephone at any time the Gardenia and Marsh Farm Practice is open.